Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge EightVape or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error through your local shipping service and might like to cancel your order, first check your email and/or spam filtration system to ensure you clicked upon the correct shipping and delivery address and/or LINK. Once this has been done, when you are nevertheless interested in continuing, simply reply to the e-mail with the details of your request and you may greatly appreciate any assistance you might offer. For technological issues, you might need to get in touch with customer care via their particular telephone number: (Toll Free). Alternatively, if you have any some other questions, you can send us an email and we all will do our utmost in order to assist you.
Your bundle appear at your own door within seven to ten functioning days. Please note of which shipping times may vary from a single courier company in order to another. Hence, it is, constantly preferable to buy with a trustworthy company. To assist ensure your package arrives safely, we always advise that you sign your parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services usually are required to obviously display this signature confirmation on almost all sent items, including Element Vape goods.
Once your parcel is here at your entrance, you will need to collect it as soon because possible. This is normally done simply by completing a self-addressed, stamped envelope with your return address and tracking quantity. Upon arrival, keep your unit is totally charged and well prepared to start using it immediately. Tend not to hold out for your Element Vape product to warm up; that cannot be stressed enough, particularly in the case associated with rechargeable batteries.
As defined inside the above paragraph, when shipping to UK residents, shipping will probably be facilitated by certainly one of our across the country network of courier companies, such because DPD, FED EX or UPS – but please permit for additional costs to be used into consideration any time placing your purchase. Customers located inside the Republic of eire are not authorized to buy online. In most cases, clients located within the particular Republic of Ireland in europe will be unable to purchase the product through the use of credit credit cards or debit cards. We are currently going through some issues with credit card scams in Europe and certain situations, payments made using these methods may be declined or even reversed. In add-on, all deliveries to be able to EU customers may possibly be subject to taxes and import responsibilities.
Whenever shipping internationally, you should note that traditions procedures are incredibly time-consuming and frequently require the help of an independent customs agent. In the circumstance of an brought in product, delivery occasions will be reliant on your courier’s international delivery support and transit periods may greatly go beyond our internal shipping and delivery estimates. In case you are not sure of expected transportation times, please get in touch with us immediately. Worldwide orders will generally arrive within 3 to 5 business days following payment has been received.
For all questions concerning this matter, you should note that every questions should be focused towards our business headquarters. Should a person need for making adjustments or inquire regarding our services in general, you may do so at anytime during company hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday night. Should you have any other questions, you can either contact our client service team or one of our own sales representatives on the main office. In case you prefer to place your order online, you are welcome to visit internet site and follow the particular simple instructions provided. All billing and ordering information will certainly be provided from the click of a button.
As constantly, we strongly suggest that all requests be paid regarding in full before shipping or delivery associated with products. Any changes to shipping or perhaps delivery policies will be clearly indicated after receipt of repayment. In the celebration of a problem in any product, please contact all of us right away for any return or replacement. As long because your satisfaction is our most important, we all will work with one to make certain that you have the very best digital products available.